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National Domestic Violence Hotline Reaching Millions


On May 8 at 4:32 p.m., a woman from California dialed The National Domestic Violence Hotline (The Hotline) seeking information about how to support her friend who was being abused. Although she didn’t know it, her call marked a bittersweet milestone for the organization. She became the five millionth reason advocates and staff at the national nonprofit work around the clock to end domestic violence and promote healthy relationships. Established in 1996, The Hotline is the only national 24-hour domestic violence hotline providing services via phone, online chat, and text. Its prevention project loveisrespect, established in 2007, engages, educates, and empowers young people to prevent and end abusive relationships.

Headquartered in Austin, Texas and serving nearly 1,000 people a day from across the country, the organization’s mission is to answer the call to support and shift power back to those affected by relationship abuse.

“We envision a world where all relationships are positive, healthy, and free from violence. Until that time, our highly trained, expert advocates will offer compassionate support, safety planning, crisis intervention information, educational services, and referral services to anyone affected by abuse,” says Katie Ray-Jones, chief executive officer, The Hotline. “I am extremely proud of our advocates and staff and commend them for being part of this incredible work and for empowering the strongest belief of all – that hope is possible.”

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Ivy Heffernan, student of Economics at Buckingham University. Junior Analyst at HeffX and experienced marketing director.