Facebook, Inc. (NASDAQ:FB) Struggle to Moderate Two Billion People
Moderating billions of posts a week in more than a hundred languages has become Facebook’s biggest challenge. Leaked documents and nearly two dozen interviews show how the company hopes to solve it.
This spring, Facebook reached out to a few dozen leading social media academics with an invitation: Would they like to have a casual dinner with Mark Zuckerberg to discuss Facebook’s problems?
According to five people who attended the series of off-the-record dinners at Zuckerberg’s home in Palo Alto, California, the conversation largely centered around the most important problem plaguing the company: content moderation.
In recent months, Facebook has been attacked from all sides: by conservatives for what they perceive is a liberal bias, by liberals for allowing white nationalism and Holocaust denial on the platform, by governments and news organizations for allowing fake news and disinformation to flourish, and by human rights organizations for its use as a platform to facilitate gender-based harassment and livestream suicide and murder. Facebook has even been blamed for contributing to genocide.
These situations have been largely framed as individual public relations fires that Facebook has tried to put out one at a time. But the need for content moderation is better looked at as a systemic issue in Facebook’s business model. Zuckerberg has said that he wants Facebook to be one global community, a radical ideal given the vast diversity of communities and cultural mores around the globe. Facebook believes highly-nuanced content moderation can resolve this tension, but it’s an unfathomably complex logistical problem that has no obvious solution, that fundamentally threatens Facebook’s business, and that has largely shifted the role of free speech arbitration from governments to a private platform.
The dinners demonstrated a commitment from Zuckerberg to solve the hard problems that Facebook has created for itself through its relentless quest for growth. But several people who attended the dinners said they believe that they were starting the conversation on fundamentally different ground: Zuckerberg believes that Facebook’s problems can be solved. Many experts do not.
Danielle Citron, author of Hate Crimes in Cyberspace and a professor at the University of Maryland’s law school, told Motherboard that Facebook’s “oh shit” moment came in 2013, after a group called Women, Action, and the Media successfully pressured advertisers to stop working with Facebook because it allowed rape jokes and memes on its site.
“Since then, it’s become incredibly intricate behind the scenes,” she said. “The one saving grace in all of this is that they have thoughtful people working on a really hard problem.”
Facebook’s solution to this problem is immensely important for the future of global free expression, and yet the policymaking, technical and human infrastructure, and individual content decisions are largely invisible to users. In June, the special rapporteur to the Office of the United Nations High Commissioner for Human Rights issued a report calling for “radical transparency” in how social media companies make and enforce their rules. Many users would like the same.
Zuckerberg made clear in his letter that he wants Facebook to move toward more nuanced and culture- and country-specific moderation guidelines, but doesn’t believe the technology is quite ready for it yet. His ultimate solution for content moderation, he wrote, is a future in which people in different countries either explicitly or through their activity on the site explain the types of content that they want to see and then Facebook’s artificial intelligence will ensure that they are only shown things that appeal to their sensibilities. He describes this as a “large-scale democratic process to determine standards with AI to enforce them.”
Overall, the bias in prices is: Downwards.
Note: this chart shows extraordinary price action to the downside.
By the way, prices are vulnerable to a correction towards 183.56.
The projected upper bound is: 196.39.
The projected lower bound is: 157.91.
The projected closing price is: 177.15.
A white body occurred (because prices closed higher than they opened).
During the past 10 bars, there have been 4 white candles and 6 black candles for a net of 2 black candles. During the past 50 bars, there have been 24 white candles and 26 black candles for a net of 2 black candles.
Momentum is a general term used to describe the speed at which prices move over a given time period. Generally, changes in momentum tend to lead to changes in prices. This expert shows the current values of four popular momentum indicators.
One method of interpreting the Stochastic Oscillator is looking for overbought areas (above 80) and oversold areas (below 20). The Stochastic Oscillator is 61.9217. This is not an overbought or oversold reading. The last signal was a buy 5 period(s) ago.
Relative Strength Index (RSI)
The RSI shows overbought (above 70) and oversold (below 30) areas. The current value of the RSI is 44.93. This is not a topping or bottoming area. A buy or sell signal is generated when the RSI moves out of an overbought/oversold area. The last signal was a buy 20 period(s) ago.
Commodity Channel Index (CCI)
The CCI shows overbought (above 100) and oversold (below -100) areas. The current value of the CCI is 51. This is not a topping or bottoming area. The last signal was a buy 6 period(s) ago.
The Moving Average Convergence/Divergence indicator (MACD) gives signals when it crosses its 9 period signal line. The last signal was a buy 3 period(s) ago.
Rex Takasugi – TD Profile
FACEBOOK INC A closed up 1.740 at 177.640. Volume was 2% above average (neutral) and Bollinger Bands were 40% narrower than normal.
Open High Low Close Volume___
175.900 179.790 175.700 177.640 24,216,532
Short Term: Neutral
Intermediate Term: Bearish
Long Term: Bearish
Moving Averages: 10-period 50-period 200-period
Close: 174.74 189.82 181.64
Volatility: 15 63 44
Volume: 19,229,630 26,321,440 26,178,252
Short-term traders should pay closer attention to buy/sell arrows while intermediate/long-term traders should place greater emphasis on the Bullish or Bearish trend reflected in the lower ribbon.
FACEBOOK INC A is currently 2.2% below its 200-period moving average and is in an downward trend. Volatility is extremely low when compared to the average volatility over the last 10 periods. There is a good possibility that there will be an increase in volatility along with sharp price fluctuations in the near future. Our volume indicators reflect volume flowing into and out of FB.O at a relatively equal pace (neutral). Our trend forecasting oscillators are currently bearish on FB.O and have had this outlook for the last 24 periods. Our momentum oscillator has set a new 14-period high while the security price has not. This is a bullish divergence.
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