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Black Card members enjoy the personalized assistance of our 24-Hour Concierge Service catering to entertainment, travel, business, shopping and lifestyle needs. With a phone call or email to our world class Concierge professionals, Black Card members can tap into an effective time management tool designed to improve quality of life, allowing you to focus on what is truly important.

As a Black Card member, the Concierge professionals are ready to assist you 24 hours a day, 7 days per week via phone or email. Use the expert staff to access a wealth of knowledge capable of turning an ordinary occasion into an event to remember.

Black Card is your ultimate buying tool and provides exclusive rewards for your luxury lifestyle. The 24-hour Concierge Service is awaiting to meet your every need, whether it is planning your dream vacation or getting reservations at the best restaurants in town. As a Cardmember, you will enjoy 1% cash back or airfare on any airline with no blackouts or restrictions. Get your Visa Black Card today and experience the rewards that only Black Card delivers.

Black Card Benefits provide Cardmembers with peace of mind which cannot be found anywhere else. With Zero Liability, you will not be held accountable for any unauthorized purchases made with your card. Our benefits provide reimbursement for expenses incurred while dealing with lost luggage or canceled trips. As a Cardmember, you will receive these benefits simply by using your Visa Black Card when booking a vacation, renting a vehicle, or purchasing personal or household items.

Entertainment Planning

Restaurant information, referrals, reservations
Health club information, referrals, reservations
Sports entertainment event information, reservations, ticketing
Golf tee time information, reservations
Shopping location information

Business Services

Conference service referrals & arrangements
Emergency translation services via phone or arrangements
Computer rental, audio/visual equipment referrals & arrangements
Message service
Foreign protocol information

Travel Information

Weather forecasts/ATM locations
VISA passport locations and referrals
Customs, duties and information
Mass transportation information and schedules
Hotel information, referrals, reservations
Car rentals, limousine & car service information, referrals, reservations
Flight information, reservations, ticketing

County and City Information

Highlights/sights/exhibitions/shows
Festivals/museum/music entertainment information
Time/hours/holidays information
Tourist information
Shopping information

Gift Arrangements

Gift baskets
Floral arrangements
Specific gifts (as requested)
Special occasion gift recommendations

Special Services”

Assistance with location and purchase of specialty items.
For example:
Rare books or records;
Unusual household items;
And referrals to specialty services such as dog groomers, tailors and doll makers
Hard to find items; special research; specialty shopping